Shipping & Returns

Shipping

  • We ship from Sydney, Australia to all states and territories
  • Orders are dispatched within 1–2 business days
  • Standard delivery typically arrives within 3–7 business days depending on your location
  • Standard shipping costs $8.95 AUD for orders under $59 AUD
  • Free standard shipping on orders of $59 AUD or more
  • We do not offer express or international shipping

Returns

Your satisfaction matters to us. If you are not delighted with your matcha, contact us within 30 days of delivery and we will make it right — because the only thing we want you to brew is a perfect bowl.

Wholesale & Gifting

For corporate gifting or wholesale enquiries, reach out at sydmatcha@gmail.com.